Diagnostic service is useful when you don't know what happened to your device and you have to find out. You can send your device to us, we will assess the damage and reply back to you what problems we discovered during the testing procedures. You can decide afterwards if you want to repair it or not, considering the fact that among the explanation of the damage assessment we will also offer you a quote with the total amount of money you must spend. Also, if the damage is beyond repair, we will inform you and return the device to you in the same condition we receive it.
Also, during the repair, you can check your repair status in your account, at the order details section.
Attention: Service testing requires an additional 24-72 hours testing of the replaced component. This procedure is an additional insurance that the replaced component will be in order and it has at least, if not better, the same operation parameters as the original component of the phone. There are cases where original spare parts happen to have flaws and are proven to be problematic. Without service testing, we only check if the component is functioning properly, but we don't perform additional endurance and quality assurance testing.