UK orders are sent only with Royal Mail, and you have the option to choose between First or Second Class Tracked service. Orders processed outside the UK may have additional charges that apply, according to the country from where you send your Device to us.

No shipping is required for Device Unlocking Service.

Please send your Device to us in a safekeeping box. Be careful to assure the Device in a steady position, preferably in foam or bubble bags, if you don't have the original packaging anymore.

If we receive a package that contains visible deformation, we will inform you prior to opening. All Devices that are delivered to us in damaged packages, will be tested for extended problems. If we detect other damaged components that are not included in your order, we will contact and inform you about the detected problems. If you choose not to open the damaged package we will return it to you after you complete the refund form located here.

This company offers a free delivery service so no additional shipping taxes are applied to your orders and also you get your device insured up to 500£